NOVA Car Rental
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English Car Rental in Tokyo — Delivered to Haneda Airport & Your Hotel

Full English support on WhatsApp · No Japanese needed · Pay only after we confirm your car

Ask us on WhatsApp
✓ Haneda & hotel delivery✓ Full English supportForeign license / IDP? We check in ~1 min →
🎁
Limited-time offer
Rent 5+ days → 1 day FREE · 7+ days → 2 days FREE (base rate)
Child seats FREE for all bookings

Not sure which car, or how it works? Message us — we reply in English, usually within minutes.

Return to same location
Not sure your license is valid in Japan? Message us on WhatsApp — we'll confirm the rule for your country in about 1 minute, and tell you your options if you don't have an International Driving Permit.

Cars & Rates

CompactCompactFit or similar5 seats2-3 suitcasesGasoline¥4,800/day incl. taxCompact HybridCompact HybridFit Hybrid or similar5 seats2-3 suitcasesHybrid¥5,500/day incl. taxCompact Hybrid WagonCompact Hybrid WagonFreed Spike Hybrid or similar5 Seats3Hybrid¥6,000/day incl. taxHybrid SedanHybrid SedanPrius or similar5 seats2Hybrid¥6,000/day incl. taxMinivanMinivanStepwgn / Serena or similar7-8 seats4-6 suitcasesGasoline¥8,800/day incl. taxMinivan HybridMinivan HybridSerena Hybrid or similar7-8 seats4-6 suitcasesHybrid¥9,900/day incl. tax

CDW/NOC option is required: +¥2,200/day (5-seat) / +¥3,300/day (7-8 seat). Airport / hotel delivery +¥4,500 per one way. See all fees & options.

Can I drive in Japan?

Select the country or region that issued your driver license. This is a pre-check only.

Common requirements

You must bring original documents. Copies, photos, expired licenses, and unsupported IDPs cannot be accepted.

  • Passport
  • Original driver license
  • Valid IDP or official Japanese translation

Cars & Rates

Base daily rates by car class. Delivery and optional fees are listed separately under Fees & Options.

How it works

A structured online flow from booking request to pickup, return, and post-rental settlement.

1Search

Enter pickup and return locations, dates, and times online.

2Select vehicle

Choose a requestable car class from the available options.

3Book and pay

Submit traveler details. After vehicle availability is confirmed, complete online payment.

4Pre-check-in

After payment, upload passport, driver license, IDP or official translation, and required driver documents.

5Deposit and pickup guide

After document approval, pay the refundable security deposit and receive a secure pickup guide before pickup.

6Pickup, return, settlement

Confirm the vehicle condition at pickup, return at the agreed location following the guide, and settle tolls, fines, fuel adjustments, or other post-rental charges from the deposit.

Fees & Options

Additional service fees and optional charges. These are added to the base car class rate when applicable.

Airport or hotel delivery
+¥4,500 / one way

Pickup and return outside Hachioji shop are charged separately. All prices include tax.

Required options and handover fees

CDW/NOC option (required for this international service):
  5-seat classes: +¥2,200/day
  7-8 seat classes: +¥3,300/day
ETC card: required, tolls are settled separately after use
Off-hours handover: +¥2,200 per pickup or return outside 08:00-20:00

Selectable options and seasonal fees

Peak season surcharge: +¥1,100/day
Winter tires: +¥1,100/day during winter tire season
Child seat: FREE (limited-time promotion)

Pickup & Return Guide

Before pickup
  • Online requests must be submitted at least 24 hours before pickup.
  • For pickup within 24 hours, please contact us on WhatsApp.
  • The minimum rental duration is 2 days (48 hours).
  • Your booking is confirmed only after staff availability confirmation and payment.
  • Pickup instructions are sent after payment and pre-check-in approval.
Airport and hotel handover
  • Haneda Airport handover is arranged at airport parking.
  • Hotel handover may be arranged at nearby paid parking if the hotel has no parking space.
  • Flight delays should be reported by email or WhatsApp as soon as possible.
  • Vehicle location, parking information, photos, and pickup steps will be provided by secure link.
Return rules
  • Please return the vehicle by the contracted date and time.
  • Late return requires advance approval and additional payment.
  • Return with a full tank and keep the fuel receipt when requested.
  • Please remove all belongings and garbage before return.
Self-check process
  • At pickup, check the standard vehicle photos and current condition.
  • If you find new damage, upload photos before driving.
  • Only registered and approved drivers may drive the vehicle.
  • Pickup is completed after online confirmation and signature.

Cancellation & Changes

These rules are a short guide for international airport and hotel delivery bookings. Final handling may depend on the confirmed reservation, payment status, and vehicle preparation status.

Cancellation timing
Before paymentFree cancellation. The booking is not confirmed yet.
After payment, 72+ hours before pickupCancellation fee may apply. Regular season cap: JPY 6,600. Peak season cap: JPY 7,700. Remaining balance can be refunded.
Within 72 hours before pickupUp to 100% of the basic rental fee may be charged.
Vehicle already deliveredBasic rental fee and delivery service fee may be non-refundable.
No-showIf you are more than 1 hour late without notice, it may be treated as cancellation. Fee caps may not apply.
Change requests
  • Date, time, car class, pickup location, return location, and options are recalculated when changed.
  • If the new amount is higher, we will send an additional payment link.
  • If the new amount is lower, refund handling depends on timing and preparation status.
  • Changes are subject to vehicle availability and may not always be accepted.
  • All change and refund records are handled separately from the original payment for clear accounting.

Insurance & Accidents

If an accident occurs
  • Stop driving immediately and assist any injured persons.
  • Report the accident to the police.
  • Contact the designated insurance accident center and NOVA Car Rental.
  • Do not make private settlements without approval.
Customer liability
  • Damage to third-party property may include a deductible.
  • Damage to the rental vehicle and Non-Operation Charge may be charged.
  • Insurance may not apply for unregistered drivers, drunk driving, no license, serious traffic violations, hit-and-run, or failure to report.
  • Charges may also apply for towing, lost keys, equipment damage, heavy dirt, odor, smoking, or unauthorized pet use.
CDW/NOC option

CDW/NOC support is an optional service to reduce part of the customer's financial burden. It is not a separate insurance policy and does not cover every case. The option fee is non-refundable after purchase.

Breakdown or warning lights

If a warning light, abnormal noise, odor, puncture, battery problem, or other malfunction occurs, stop safely and contact us before continuing to drive. Damage caused by ignoring warnings or failing to perform basic checks may be charged to the renter or driver.

Rental Rules

Driver and document rules
  • All drivers must be registered and approved before departure.
  • All drivers must provide valid driving documents, passport, and required IDP or official Japanese translation.
  • Adding drivers after departure is generally not permitted unless approved by us.
  • Copies, photos, expired licenses, digital-only IDPs, or unsupported IDPs cannot be accepted.
Vehicle use
  • This is a self-drive rental service. We cannot provide or arrange a driver.
  • Do not allow unregistered persons to drive.
  • Do not sublease, modify, race, tow, overload, exceed passenger capacity, or take the vehicle outside Japan.
  • Smoking is prohibited in non-smoking vehicles.
Children and seats
  • A child under 6 years old must use a child seat under Japanese law.
  • Customers may reserve a child seat or bring their own.
  • Installation and correct use are the customer's responsibility.
  • Junior or booster seats are recommended for older children when appropriate.
Traffic and parking violations
  • The customer is responsible for all traffic and parking violations during rental.
  • Parking violations must be handled at the police station and paid promptly.
  • If payment cannot be confirmed at return, a violation deposit may be required.
  • Unpaid fees, penalties, or repair costs may result in refusal of future rentals.

FAQ

Is my booking confirmed immediately?

No. We confirm vehicle availability and send a payment link. Your booking is confirmed after payment.

What if my flight is delayed?

Please contact us by email or WhatsApp. We will adjust the handover plan when possible.

Can I rent without a valid IDP or translation?

No. We must verify valid documents before rental.

Can I add another driver?

Yes, but all drivers must be registered and approved before pickup. Unregistered drivers may not drive the rental car.

Can I cancel after payment?

Cancellation fees may apply depending on timing. Please check the Cancellation & Changes page before payment.

Can I change dates or pickup location?

Please contact us before pickup. Additional payment may be required if the price increases.

What if I return late?

Please contact us before the contracted return time. Unauthorized late return may result in extra fees and NOC charges.

Can you pick me up as a passenger?

No. This is a self-drive rental car service only.

About us

NOVA Car Rental is based in Hachioji, Tokyo. This test page is for English-friendly self-drive rental requests with airport or hotel delivery.

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