Self-Drive to Mt. Fuji from Tokyo

Fit Hybrid or similar · 5 seats · Hybrid · 2-3 suitcases

tax incl. · + CDW/NOC ¥1,650/day (required)

Stepwgn / Serena or similar · 7-8 seats · Gasoline · 4-6 suitcases

tax incl. · + CDW/NOC ¥2,200/day (required)

Toyota Hiace Van 4WD · 5 seats · 4WD · Diesel · Skis, boards & gear

tax incl. · + CDW/NOC ¥2,750/day (required) · details

Mitsubishi Delica D:5 · NOVA BASECAMP · 8 seats · 4WD · Diesel · Sleeps 3 in the roof tent

tax incl. · + CDW/NOC ¥2,750/day (required) · details

A peak-season surcharge applies when your pick-up date falls in a peak period, for example the year-end and New Year period from 25 December to 11 January. It is charged per day for the whole rental: ¥1,100/day for most cars and ¥2,200/day for the 4WD Van and the 4WD Camper with Roof Tent. In peak season the cancellation fee for cancelling 72 hours or more before pick-up is ¥7,700 instead of ¥6,600 (plus 4% of the amount paid in both cases).

Yes. From December 1 to March 31 every one of our cars except the Kei Car runs on winter tyres. They come with the winter rate (from +¥1,100 per day, charged for at most 10 days in every 30 days; already included in the price of the 4WD Van and the 4WD Camper with Roof Tent) and cannot be removed. Around Mt. Fuji, Hakone and the mountain roads of Yamanashi and Nagano, some sections are closed to cars without winter tyres when it snows, and police check at the roadside. The Kei Car has normal tyres only this winter (no winter surcharge), so please choose another car for Mt. Fuji, ski areas or snowy roads.

A kei car (軽自動車) is Japan's own class of small car, with a 660 cc engine and a tall, boxy body. It is the car many locals drive every day: about one in three new cars sold in Japan is a kei car. Ours is the Honda N-WGN. It uses very little fuel, is easy to drive on narrow streets and to park, and pays lower expressway tolls than a regular car (about 20% less). It is our lowest rate, so the limited-time 10% offer and other discounts do not apply to it. This winter it has normal tyres only (no winter tyres from December to March), so it is for city and dry-road trips, not for snow or ski areas.

Every car comes with an ETC toll card, so you drive through the purple ETC lanes without stopping. Tolls are added up after the rental, together with the 10% ETC card fee, and settled from your deposit.

Stop safely, help anyone injured, call the police (110), then contact us on WhatsApp. Never settle privately. The insurance included in every rental covers other people and their property, and CDW/NOC cover (required unless you have arranged Own Coverage with us in advance) means you pay ¥0 for repairs to the rental car and ¥0 Non-Operation Charge for the first accident in your rental, including single-vehicle and at-fault accidents, as long as no traffic law was broken and the accident is reported to the police and to us. You pay the ¥50,000 excess for third-party property damage unless you added Zero Excess Support. CDW/NOC does not cover accidents involving a traffic violation (such as speeding, running a red light or drink-driving) or a second accident in the same rental, and insurance and CDW/NOC do not apply to unregistered drivers, drink-driving or unreported accidents.

Our office hours are 08:00 to 20:00, but you can get help at any time. 1) Stop safely, help anyone injured and call the police (110). 2) Call the insurance company on the emergency contact card in the car: the line is open 24 hours with English support, and you can also ask the police to help you contact the insurance company. 3) Leave us a message on WhatsApp with photos and your location. Our staff will contact you the next morning and help with the next steps. Never settle privately with the other party.

Message us on WhatsApp first (08:00 to 20:00). Outside these hours, call the roadside assistance number on the emergency contact card in the car (24 hours, English available). Roadside assistance from our insurance company is free, for example jump-starting a flat battery, help with a flat tyre on the spot, and towing if the car cannot be driven. You pay for anything beyond the free service, such as a new tyre or a tyre repair at a shop, a new battery or a lost wheel cap, and for replacing a tyre that is returned sealed with a puncture repair kit. Flat tyres, tyre damage and a battery that has to be replaced because the lights were left on are not covered by CDW/NOC. If you call a different tow or repair company instead of our roadside assistance, the full cost is yours. Free roadside assistance also does not apply in cases the insurance excludes, such as an unregistered driver, an unreported accident or drink-driving. All our tyres and batteries are within their service life and are checked before every rental.

Often, yes. If your own insurance or credit card benefit pays for damage to the rental car itself and for loss of use in Japan, you can decline CDW/NOC by agreement with us ("Own Coverage"). Message us before booking with the coverage certificate or policy; we check it and register the booking for you, and you sign our Own Coverage Agreement. Conditions: the coverage must be valid in Japan and include the car type (the 4WD Van, a commercial cargo van, and the 4WD Camper with Roof Tent are not eligible; a policy that only reimburses an excess does not qualify); you pay the rental and the deposit by card online with the card that provides the coverage, and we save that card with Stripe for this rental; the refundable deposit is ¥100,000 for 5-seat cars, ¥200,000 for 7–8 seat minivans and ¥250,000 for the 10-seater and the Luxury Minivan 4WD. If the car is damaged, you pay us the actual costs first and then claim them from your insurer: the repair cost (itemised repair estimate, then the final invoice after the repair), loss of use (repair days × the standard daily rate), towing, and an accident handling fee of ¥11,000. When you return the car we give you an estimate of the repair cost and of the loss of use; it is deducted from your deposit, and you pay anything above the deposit on the spot (by card, online or in cash). The ¥50,000 excess for third-party property damage still applies unless you add Zero Excess Support, which you can add without CDW/NOC. We give you the documents insurers ask for, in English: the rental agreements, the repair estimate and invoice, photos, a demand letter, a loss-of-use statement, and help with the police accident certificate.

Yes, through CDW/NOC. The insurance included in every rental covers other people and their property, but not repairs to the rental car or the Non-Operation Charge (NOC, the fee for the time the car cannot be rented); that is exactly what the CDW/NOC cover is for (or your own coverage, if you arranged Own Coverage with us). With CDW/NOC you pay ¥0 for both for the first accident in your rental, including single-vehicle and at-fault accidents, as long as no traffic law was broken, the accident is reported to the police and to us and the rental rules are followed. Not covered: accidents involving a traffic violation (such as speeding, running a red light, drunk or drug driving, or driving without a valid licence), hit-and-run or unreported accidents, unregistered drivers, private settlements or other breaches of the rental terms, a second or later accident in the same rental, seat belts or child seats not used correctly, driving off maintained roads, refuelling with the wrong fuel, snow chains or child seats fitted incorrectly, theft when the car was left unlocked, a battery replacement after the lights were left on, and tyre punctures or tyre damage. Apart from that, the only amount you pay is the ¥50,000 excess for damage to third-party property, which is waived if you add Zero Excess Support.

The car is delivered with a full tank and should be returned full. If you have no time to refuel (for example before a flight), you can return it as it is: we fill it up and deduct only the cost of the fuel from your deposit, with no service fee.